With more than a decade of experience, we understand the time-critical nature of document interchange in the particular fresh produce business to avoid food wastage and lost business. To exceed those requirements we have built our EDI web portal system, The Lens, a user friendly dashboard that helps to streamline your business.
We understand that any delay with orders or delivery notes in your industry is more than just an inconvenience, when delivery times are short any time lost is detrimental.
That is why we built our solution for efficiency: the average time that it takes to receive a message, translate and deliver it to the recipient is 41 seconds. As more and more businesses move to Same Day Delivery, we know every second counts for your organisation.
Key Areas of Attention:
We understand that even the slightest disruption to service can cause major issues in this unique industry. Therefore, our reliable electronic message delivery system is specifically designed to be as fast, reliable, and helpful as possible:
We can respond as soon as orders arrive, returning documents without delay. Older EDI solutions rely on your servers connecting at fixed intervals to download messages. First B2B implements an event-driven model that ensures that our clients receive their messages within an average response time of 41 seconds, significantly improving lead times.
24/7 support and monitoring is available, with the ability to implement a disaster recovery strategy in the event of system outages.
We offer unique solutions for handling the more unusual documents that ERP solutions cannot process.
Able to trace and locate exact orders where required, giving you enhanced control.
We work with many major businesses within the food and beverage sector, including: